PROCESSING PERSONAL INFORMATION

Definitions:

  • "we", "us", "our": means Overdrive Specialist Cars Ltd, a company registered in England with registered office at Long Lane, Tarporley, CW6 9RN.
  • "you" and "your": means our named customer whose details are on the invoice, order form or documentation.
  • "terms", "policy": means these terms and conditions.

We use your personal information in relation to our business activities. In particular, we may use your personal information in the following ways:

  • To respond to your query regarding the possible purchase of goods or services.
  • To carry out our obligations arising from any contract between you and us including the purchase of vehicles and provision of services, and to respond to query from you regarding those such contract.
  • To manage and administer the relationship between you and us.
  • To obtain feedback from you regarding us.
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken.
  • To provide you with information about vehicles, services, promotions and offers that may be of interest to you.

Purposes and lawful basis for processing personal data

We may lawfully process your personal data under one of four options:

  • Consent -
    • If you have given consent to receive marketing communications from us, we will collect information concerning your marketing preferences and send you communications based on those preferences.
  • Contract -
    • If you have entered or are in the process of entering into a contract with us, your personal data may be processed if it is necessary for performance of the contract or is in order to take steps at your request prior to entering into a contract.
  • Obligation -
    • We collect and process your personal information for producing invoices and accounting purposes which is required to meet HMRC legislation.
  • Legitimate interest -
    • If you have completed or negotiated a sale with us, you may have your personal data processed for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

At any time you may opt-out of marketing communications by contacting us via email on optout@ overdrivesc .com. You may also call us drirectly and we will complete the opt-out request for you.

SHARING YOUR PERSONAL DATA

We may share your personal information to third parties in connection with our business activities, including in the following circumstances -

  • To external organisations for the purposes of detecting and preventing fraud and criminal activities.
  • To external organisationsif we are under a duty to comply with any legal obligation.
  • To third party finance companies for the purposes of them providing you with finance. These organisations may carry out credit checks and may circlelose your data to credit reference agencies for that purpose.
  • To third party providers of insurance products if you take up the option of purchasing one of those products.
  • We may pass your personal information to third parties if we are under a duty to circlelose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you or to protect our rights, property or safety or those of our customers, employees or other third parties.

We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made.

SUPPLIERS WE MAY SHARE YOUR DATA WITH.

In the course of making an enquiry on our website, buying a car from us or applying for finance through us, we may be required to share your personal information with third party services for example to facilitate warranty, insurance, ownership changes, finance quotes or agreements.

YOUR RIGHTS

Under the Data Protection Legislation, you have several rights available to you in respect of your personal information. These are the rights to:

  • Request copies of your data.
  • Rectification of your data.
  • Deletion of your data.
  • Object to us or restrict the processing of your data.
  • Where our systems allow, give electronic access to copies of your data in a digital format.

Except as required by law, we will not use or share your personal information for any purpose for which you have not given us your consent or where you have requested to no longer be communicated to on a legitimate interest basis. If you object or ask to restrict the processing of your data, you agree that despite this we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have, for example a finance agreement.

DATA STORAGE

We retain your personal information for seven years inline with HMRC requirements. Personal data processed under consent will be kept for as long as you consent to its processing. We will seek to refresh your consent at appropriate intervals. We take steps to ensure any business we work with has security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. At your request we can request and forward the details for the main point of contact for privacy concerns for any of our suppliers.


We reserves the right to update or amend this data privacy notice in line updates in legislation, changes to policies will be shown on on website.

CONTACT DETAILS

Our address: Overdrive Specialist Cars Ltd, Long lane, Haughton, Tarporley, CW6 9RN

General email: info @ overdrivesc .com


If we are unable to resolve any issues you raise within 30 days you have you have the right to complain to the Information Commissioners Office @ https://ico.org.uk/concerns.

COOKIES

When you visit our website we issue a “cookie” file which is stored on your browser or the hard drive of your computer. Cookies contain information that is generally transferred to your computer’s local storage. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information. Cookies enable us to: improve the use of our Website; to recognise your computer; to store settings to help facilitate your use of our Website; and to deliver a better and more personalised service.


Some of the cookies we use are essential for the our website to work and are set when any page is loaded, these will be already be loaded. You may delete and block all or some cookies from this Website. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our website.


If your computer is configured to accept cookies we will be able to provide time saving functionality such as the ability to pre-fill the enquiry forms with your details, thus preventing the need to re-input them each time you need to contact us.

WHY DO WE USE COOKIES

We use cookies for 2 purposes:

  • To enable our website to load and function correctly(see above).
  • To enable us to track the relative popularity parts of our Website. This in turn enables us to concentrate our efforts on developing those parts of the website that are generating the greatest consumer demand.

THIRD PARTY COOKIES

We also use third party cookies on our website for various purposes, examples detailed below:

Google Analytics
This is a tool that we use to better understand how people are using our website. It is also used by Google to better understand the performance of its own websites and search facilities. The Google Analytics cookie enables our website to recognise your device and monitor your visits and movement around our site. More information on google analytics can be found on google's website.

For further information on cookies or for details on how to delete them or refuse their installation on your computer, please visit https://www.aboutcookies.org/